Écoles de commerce

L’ISM, cas d’école de l’enseignement privé

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Plus de vingt ans après sa création, l'Institut supérieur de management de Dakar continue de montrer le chemin aux autres établissements. Ses maîtres mots : expansion, diversification, innovation.

Au commencement, en 1992, l’Institut supérieur de management (ISM) de Dakar s’est installé dans une maison, rue des Écrivains, au Point E, un quartier favorisé de la capitale sénégalaise. Puis, très vite, la première business school privée du pays a investi une deuxième villa, puis une troisième, puis une quatrième… Aujourd’hui, ses 2 000 étudiants dakarois ont colonisé une grande partie du quartier : ils occupent cinq immeubles reconnaissables à leur façade orange.

En un peu plus de deux décennies, l’ISM est devenu un groupe tentaculaire. Outre une école de gestion et de management, il comprend un institut consacré au droit, un autre à l’informatique (qui obtiendra le statut d’école d’ingénieurs à la rentrée prochaine), mais également des lycées et une université du savoir-faire pour les élèves ayant décroché avant le bac. Amadou Diaw, président et fondateur de l’ISM, a en outre dupliqué son modèle sur neuf campus régionaux (Mbour, Kaolack, Fatick, Thiès, Diourbel, Louga, Saint-Louis, Ziguinchor, Kolda), qui accueillent 2 000 étudiants supplémentaires. « Les enseignements sont identiques. Ceux qui acceptent de s’y inscrire voient leurs frais de scolarité divisés par deux », explique-t-il.

Naufrage

Un développement d’autant plus notable qu’il ne se fait pas au détriment des résultats scolaires. Cette année encore, les taux de réussite enregistrés au bac et au bachelor devraient dépasser 90 %. « En retenant un dossier sur deux lors de l’entrée en licence, nous ne sélectionnons pas assez nos étudiants, déplore cependant son président. Nous devons attirer plus de candidats. » S’il freine son expansion, l’ISM ne devrait pas avoir de mal à y parvenir.

Avec 50 professeurs permanents, l’ISM fait déjà figure d’exception en Afrique de l’Ouest, où la plupart de ses concurrents se contentent de professeurs visiteurs

Classé quatrième meilleure école de management d’Afrique francophone par Jeune Afrique en 2013, il profite du naufrage de l’enseignement public. « À Dakar, moins de 15 % des étudiants de l’université Cheikh-Anta-Diop obtiennent leur licence en trois ans. Le sureffectif – 90 000 étudiants pour 25 000 places – rend les conditions d’apprentissage très difficiles », estime Abdoul Alpha Dia, professeur à l’ISM et à l’université de Bambey. Résultat : les écoles privées attirent 40 % des effectifs du supérieur, un chiffre appelé à progresser encore. Quelque 200 établissements bataillent déjà sur ce marché.

Face à cette concurrence, l’état-major de l’ISM affiche sa volonté d’élever son niveau. « C’est une préoccupation permanente », insiste Serge Daboiko, directeur associé. Certification ISO, reconnaissance des cursus par le Conseil africain et malgache pour l’enseignement supérieur (Cames), cofondation de l’Association africaine des écoles de commerce (AABS), adhésion à la Fondation européenne pour le développement du management (EFMD), création de la Conférence des grandes écoles du Sénégal… L’ISM ne manque pas une occasion de se poser en locomotive de l’enseignement privé. « L’ISM a montré le chemin aux autres établissements », reconnaît Abdou Sene, responsable du secteur privé au ministère de l’Enseignement supérieur. Cette stratégie séduit aussi des partenaires académiques de renom, notamment en France. Sciences-Po Paris et Grenoble École de management reçoivent chaque année des dizaines d’étudiants de l’ISM, le temps d’un semestre.

Alchimie

Pour percer au-delà de l’Afrique de l’Ouest, l’école sénégalaise, qui accueille en permanence des étudiants d’une vingtaine de nationalités, doit néanmoins encore faire ses preuves. Notamment en décrochant les meilleures accréditations internationales, comme l’européenne Equis ou les américaines Amba et AACSB. « Actuellement, deux critères nous en empêchent : le nombre trop restreint de publications [ouvrages, études de cas ou articles] de nos professeurs et la proportion de titulaires de doctorats parmi nos enseignants, qui n’est que de 30 % alors qu’il en faudrait 70 %. L’objectif est d’y parvenir d’ici à 2020 », affirme Amadou Diaw. D’Alger à Kinshasa, aucune école privée d’Afrique francophone ne remplit actuellement cette condition.

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Business Schools : Son Excellence Dakar

Enseignement supérieur : il y a une vie après le diplôme

L’ouverture de bureaux dès l’année prochaine dans une dizaine de pays africains devrait permettre au groupe de recruter de nouveaux universitaires. Avec 50 professeurs permanents, l’ISM fait déjà figure d’exception en Afrique de l’Ouest, où la plupart de ses concurrents se contentent de professeurs visiteurs. « Nous travaillons aussi à l’élaboration d’une dizaine d’études de cas par an, ce qui nous permettra, d’ici à quelques années, de proposer à nos étudiants une majorité de supports pédagogiques correspondant à l’environnement des affaires africain », précise Mame Yauto Faye, chargée de l’innovation.

Provoquer des ruptures, innover pour faire émerger un nouvel entrepreneuriat ouest-africain… Avec son équipe, composée presque exclusivement d’anciens élèves de l’ISM, Amadou Diaw cherche en permanence la bonne alchimie. Pour stimuler la créativité, l’école pousse ses étudiants à investir le champ social par le biais d’actions en faveur des populations démunies ou de l’environnement. Une approche citoyenne également appliquée à la création de « junior entreprises », comme ce projet de transformation d’os de seiches et de coquilles d’huîtres en compléments alimentaires destinés aux volailles.

« Il s’agit de donner aux étudiants les clés pour créer leur activité, mais aussi de revaloriser l’image du chef d’entreprise », précise le fondateur. Parmi les autres innovations de l’établissement, on peut citer la création, en 2002, de la première école doctorale privée du Sénégal, l’instauration d’attachés de classes pour faire le lien entre l’administration et les élèves, ou encore l’accent mis sur les langues asiatiques, avec des cours de coréen, de chinois et de japonais.

L’ISM, qui finance son développement grâce aux frais d’inscription, reste en revanche en retrait en matière de recours à des investisseurs privés. Un choix assumé.

Carrière

Et la méthode Diaw porte ses fruits. « Avant, nous étions vus comme une école de pauvres [l’ISM a octroyé 2 000 bourses depuis sa création]. Depuis quelques années, les familles aisées commencent à nous envoyer leurs enfants », se réjouit-il. Mais les mentalités évoluent lentement.

Lorsqu’il interroge les étudiants boursiers en première et en deuxième année de licence, beaucoup avouent que leur souhait initial était de partir en Europe. Pourtant, l’accession d’anciens élèves à des postes de direction, par exemple à la tête de BGFI Côte d’Ivoire, de l’hôpital principal de Dakar ou du spécialiste de l’offshoring PPCI, prouve que l’ISM offre de belles perspectives de carrière. Pour mieux capitaliser sur ses 16 000 alumni, une personne s’occupe depuis un an de l’animation du réseau des diplômés.

À la pointe dans bien des domaines, l’ISM, qui finance son développement grâce aux frais d’inscription, reste en revanche en retrait en matière de recours à des investisseurs privés. Un parti pris assumé par son président, soucieux de préserver l’indépendance du groupe. Il reconnaît d’ailleurs que sa décision est loin de faire l’unanimité en interne. Mais la filialisation du groupe par activités – après les lycées, les instituts de droit et d’informatique sont gérés de manière autonome depuis la rentrée 2013 – pourrait annoncer une inflexion de cette position. Amadou Diaw, président tout-puissant, parfois un brin paternaliste avec ses équipes, envisagerait-il de passer la main ? « Ne pas préparer ma succession serait une erreur de management monumentale », avoue-t-il. Un comble pour le fondateur de l’ISM.

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2020-05-19 09:15:48
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International

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Position Title : Senior Resources Management Officer Duty Station : Multiple Duty Stations Classification : Professional Staff, Grade P4 Estimated Start Date : As soon as possible Closing Date : 14 June 2020 Established in 1951, the International Organization for Migration the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society. As the UN Migration Agency, IOM currently has over 21,000 personnel in more than 400 locations and works with its partners in the international community to assist in meeting the growing operational challenges of migration, advance understanding of migration issues, encourage social and economic development through migration and uphold the well-being and human rights of migrants. With the launch of the Pathways Pool initiative, IOM is looking to build a pool of pre-assessed candidates for the two critical roles of Chief of Mission and Resources Management Officer. For additional details on the Pathways Pool please visit our website. Context: Under the direct supervision of the Chief of Mission (COM), in coordination with the Senior Regional Resources Management Officer (SRRMO), and in collaboration with relevant units at Headquarters (HQs), Administrative Centres and the Regional Office (RO), the successful candidate will be responsible and accountable for managing, monitoring and administering the resources management functions and its network of sub offices. Core Functions / Responsibilities: 1. Plan, oversee and monitor the resource management functions of all activities of the Country Office (CO) and its sub-offices. Supervise/coordinate the preparation of financial reports, donor reports and budgets. Provide oversight of financial expenditures and undertake financial analysis of projects in the CO. 2. Ensure implementation of and adherence to internal controls to safeguard the organization’s assets, control cash and prevent fraud and mismanagement. Develop and implement relevant operational control systems and strengthen internal controls by documenting and streamlining approval processes. 3. Ensure compliance with general instructions of IOM and relevant permanent instructions for the CO, namely in the areas of general administration, finance procurement, logistics, common services, information and communication technology, and human resources. 4. Coordinate the financial and administrative aspects of agreements, in close coordination with relevant project managers and the Office of Legal Affairs. 5. Oversee the maintenance of the CO’s premises, equipment, vehicles and supplies. 6. Participate in the senior management team and in the development and implementation of short and long-term management objectives and goals. Liaise with project managers regarding developing programmes/projects budgets, funding levels of ongoing activities and estimated funds coming in through foreseen future activities. 7. Support the CoM and Project Managers in managing the human resources functions and make recommendations on recruitment and personnel administration. Apply internal HR policies, rules and regulations and make recommendations for resolving difficult or sensitive cases in coordination with relevant units/departments within the organization. 8. Provide support to the CoM and Project Managers in answering queries on the correct allocation of programme funds and providing any requisite documentation including for auditing purposes. Support Project Managers throughout the project cycle to ensure compliance with IOM's policies and procedures and any donor specific requirements. 9. Represent the Organization at relevant high-level inter-agency meetings most notably the interagency Operations Management Team (OMT) and liaise with banks, government counterparts, UN entities and other stakeholders as required in performance of the resources management functions. 10. Liaise with donors regarding new, ongoing or completed projects as required. 11. Supervise Human Resources, Finance, Procurement, Logistics, Common Service and Information Technology units in the Country Office and train the staff in relevant areas of Resources Management. 12. Undertake duty travel to provide support on resource management issues; establish controls and procedures; resolve and provide guidance on resource management problems/issues; and build resources management capacity of the CO ensuring that IOM rules and regulations are followed. 13. Perform such other duties as may be assigned. Required Qualifications and Experience: Education • Master’s degree in Finance, Accounting, Public Administration, Business Administration, Commerce or a related field from an accredited academic institution with seven years of relevant professional experience; or • University degree in the above fields with nine years of relevant professional experience. • Professional certification as chartered accountant (CA) or certified public accountant (CPA), Chartered Institute of Management Accountants (CIMA), or Association of Chartered Certified Accountants (ACCA) will be a distinct advantage. Experience • Experience in Financial and Human Resources Management at the international level; • Field experience, including coordination and cooperation with international institutions and coordination bodies; • Experience in supervising the development and implementation of administrative control procedures, coordinating external auditing exercises; • Experience using corporate IT systems and software. Skills • Knowledge of IOM/UN finance, procurement and HR procedures and rules • Advanced knowledge of Microsoft Office, especially Excel • Knowledge of International Public Sector Accounting Standards (IPSAS) • Knowledge of SAP highly desirable Languages IOM’s official languages are English, French and Spanish. For this position, fluency in English is required (oral and written). Working knowledge of any other UN language and/or Portuguese is an advantage. Notes Internal candidates must have completed at least one year in their current post to be eligible to apply. 1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php). Required Competencies: Values - all IOM staff members must abide by and demonstrate these three values: • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies – behavioural indicators - level 3 • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators - level 3 • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential. • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential. • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction. IOM’s competency framework can be found at this link: https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf Competencies will be assessed during a competency-based interview. Other: IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity. Internationally recruited professional staff are required to be mobile. For this staff category, candidates will not be considered for placement a duty station within their country of nationality. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted. How to apply: Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 14 June 2020 at the latest, referring to this advertisement. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information please refer to: www.iom.int/recruitment Posting period: From 12.05.2020 to 14.06.2020 No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
Requisition: EOI 2020 11 Senior Resources Management Officer (P4) Multiple Duty Stations (56432281)Released Posting: Posting NC56432282 (56432282) Released
IOM 5
2020-05-14 13:39:04
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Call for Expression of Interest

Position Title : Resources Management Officer Duty Station : Multiple Duty Stations Classification : Professional Staff, Grade P3 Estimated Start Date : As soon as possible Closing Date : 14 June 2020 Established in 1951, the International Organization for Migration the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society. As the UN Migration Agency, IOM currently has over 21,000 personnel in more than 400 locations and works with its partners in the international community to assist in meeting the growing operational challenges of migration, advance understanding of migration issues, encourage social and economic development through migration and uphold the well-being and human rights of migrants. With the launch of the Pathways Pool initiative, IOM is looking to build a pool of pre-assessed candidates for the two critical roles of Chief of Mission and Resources Management Officer. For additional details on the Pathways Pool please visit our website. Context: Under the direct supervision of the Chief of Mission (CoM) and in coordination with the Senior Regional Resources Management Officer (SRRMO) and relevant units at Headquarters (HQs) including Administrative Centres (Manila and Panama), the successful candidate will be responsible and accountable for managing the budgetary, financial, human resources, and administrative functions of the Country Office (CO). Core Functions / Responsibilities: 1. Monitor and oversee the financial management of all activities including oversight of financial expenditure and accountability. In coordination with the CoM and the SRRMO undertake financial analysis of all activities and its Sub-Offices. 2. Prepare project financial reports in accordance with IOM and donor regulations and established procedures. 3. Maintain and further strength appropriate internal controls to safeguard the Organization’s assets, control cash, and prevent fraud. 4. Prepare Programme and Budget reports and proposals. Review monthly accounts of the Country Office. 5. Supervise the management of the treasury by forecasting cash flows according to CO activities and its Sub-Offices and ensuring daily control of funds disbursed. Ensure funding is received in accordance with donor agreements. 6. Oversee the budget control process and analyses variances between budgeted and actual expenditures based on the donor agreement. Assist the CoM and Project Managers in the preparation of budget for new projects. 7. Provide technical support to project managers throughout the cycle to ensure compliance with the general instructions of IOM and relevant permanent instructions for the whole CO, namely in the areas of general administration, finance, and human resources. 8. Inspect payroll versus budgets, ensuring that salaries are correctly allocated to projects consistent with IOM’s projectization criteria. 9. Manage the human resources function and make recommendations on recruitment and personnel administration. Apply internal HR policies, rules, and regulations. Make recommendations on resolving difficult or sensitive cases in coordination with the SRRMO. 10. Supervise the proper records of PRISM at the CO and Sub-Offices. 11. Supervise the procurement and logistics services, including contracts with suppliers of goods and services and related administrative authorities; oversee the management of the fleet of vehicles and the maintenance of the premises as well as the functioning of all support services at the Country Office. 12. Liaise and coordinate with The Office of Legal Affairs (LEG) and Global Procurement Supply Unit (GPSU) as needed for the review and approval of agreements and Purchase Orders (POs) (lease, construction, service and agreements with implementing partners (IPs)) before signature and make sure IOM procedures are followed in the selection of partners and service providers. 13. Supervise and train local staff on IOM's administrative/financial policies and procedure. In coordination with the SRRMO and other relevant Units/Departments in the RO, Administrative Centres and HQs, evaluate monthly financial reports for all projects and act to resolve anomalies and unusual trends. 14. Supervise ICT staff to ensure compliance with relevant IOM standards, processes rules and regulations. 15. Serve as Officer-in-Charge (OiC) of the Country Office in the absence of the CoM. 16. Perform such other duties as may be assigned. Required Qualifications and Experience: Education • Master’s degree in Finance, Accounting, Public Administration, Business Administration, Commerce or a related field from an accredited academic institution with five years of relevant professional experience; or • University degree in the above fields with seven years of relevant professional experience. • Professional certification as chartered accountant (CA) or certified public accountant (CPA), Chartered Institute of Management Accountants (CIMA), or Association of Chartered Certified Accountants (ACCA) will be a distinct advantage. Experience • Experience in Financial and Human Resources Management at the international level; • Field experience, including coordination and cooperation with international institutions and coordination bodies; • Experience in supervising the development and implementation of administrative control procedures, coordinating external auditing exercises; • Experience using corporate IT systems and software. Skills • Knowledge of IOM/UN finance, procurement and HR procedures and rules • Advanced knowledge of Microsoft Office, especially Excel • Knowledge of International Public Sector Accounting Standards (IPSAS) • Knowledge of SAP highly desirable Languages IOM’s official languages are English, French and Spanish. For this position, fluency in English is required (oral and written). Working knowledge of any other UN language and/or Portuguese is an advantage. Notes Internal candidates must have completed at least one year in their current post to be eligible toapply. 1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php). Required Competencies: Values - all IOM staff members must abide by and demonstrate these three values: • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies – behavioural indicators - level 2 • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work. • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators - level 2 • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential. • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential. • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction. IOM’s competency framework can be found at this link: https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf Competencies will be assessed during a competency-based interview. Other: IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity. Internationally recruited professional staff are required to be mobile. For this staff category, candidates will not be considered for placement a duty station within their country of nationality. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted. How to apply: Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 14 June 2020 at the latest, referring to this advertisement. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information please refer to: www.iom.int/recruitment Posting period: From 12.05.2020 to 14.06.2020 No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. Requisition: EOI 2020 10 Resources Management Officer (P3) Multiple Duty Stations (56432263)
Released Posting: Posting NC56432264 (56432264) Released
IOM 4
2020-05-14 13:24:53
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